The end of any month and especially the end of the year tend to be extremely busy for our office. This is because as you know most license expiration dates for CE fall at the end of the month. We deal with a lot of “last minute” test submissions and do our best to give you the best turn around time on receiving your CE completion certificate.
This is just a reminder to please try to give yourself enough time to submit your test and receive your certificate. Unfortunately, things do happen every so often: faxes not received, failure of tests, user error in the testing center, ect. We do our best to prioritize at the end of the month as to whom expires first when grading but everyone that expires at the end of the month is graded on a first come first serve basis during our business hours M-F 9am-6pm EST.
It is also important to remember that we date certificates based on Eastern Standard Time for those of you in other times zones submitting close to midnight. For most of you that must wait until the last minute you may want to sign up to use our online testing center (there is no additional charge for this option). You can log in and take your test and receive a downloadable/printable certificate immediately. Testing center sign up requests do have to be fulfilled by our staff during our business hours so if you submit a request outside of business hours you will not get access to the testing center until the next business day.
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