Personal checks under $75.00 (We do not accept checks by phone)
Company & facility checks
Purchase orders—terms are net 30 days; certificates of completion are not issued until the purchase order is paid in full
Shipping Information & Delivery
All orders are shipped via the United States Postal Service. Orders placed prior to 12pm EST during business days will be shipped the same day excluding Saturday, Sundays, and holidays. Orders placed on business days after 12pm EST or on postal holidays may be shipped the following business day. Domestic shipping in the US is calculated on a sliding scale.
Standard Shipping: 2-3 day guaranteed delivery date.
Express Shipping: Overnight delivery guaranteed. Rural areas may take an extra day. If you need your materials express mailed, call us at 502-425-0651.
Canada Shipping: 6-10 day guaranteed delivery date. International shipping rates apply. A member of our staff will contact you once your order is placed with your updated shipping cost.
eBook Information and Delivery
eBooks are delivered via email, making them the perfect option for someone on a deadline or if you prefer to complete your course electronically. It is not necessary to own an e-Reader to use an eBook. Most eBook courses are cheaper than the mail-order version and are delivered within an hour after placing your order.
When you order an eBook, you will receive an email with links to download the eBook, test questions, answer sheet, and submission instructions. We recommend that you print out the test questions and answer sheet so that you can record your answers to the questions as you read the material on your computer (or other device, if you so choose). We do not recommend printing the reading material as most of our courses are easily over 100 pages, but you can print them if you do desire.
No refunds are given for eBook materials. Click here to view our refund and exchange policy.
“Test Only” Discounts
Want to save money? Share or borrow a book and get your credits for less! Order the test and answer sheet when:
You are borrowing a book from a friend or coworker.
You are ordering for a group and sharing the book. Purchase a book and test for the first person and an additional test for everyone else.
Purchasing the “test only” does not include the reference—we do not recommend attempting a test without having the reference.
Save money and order CE for your entire staff! Order one book to be shared among the group and a test for each person. For example, for CE materials for (3) people order (1) book and test and (2) additional tests. Orders for more than 5 course participants may qualify for an extra discount. Call our office for more information.
We track each person’s completed courses, so we request the names of all individuals completing the course. Regular shipping and handling rates apply; extra shipping and handling charges apply if the order is shipping to more than one address.
We offer a senior discount for customers 65 years of age or older as well as a discount for military customers; click here or contact us for more information.
Questions about Your Charges or Order?
We will be more than happy to explain and try to rectify any situation. If you are in any way unsatisfied with your materials, call us at 502-425-0651 to speak to a member of our staff about your concern. Any refunds or exchanges are subject to our refund policy.
Any chargebacks or reversals of credit card payments initiated by a customer will be subject to a $20 chargeback processing fee regardless of the outcome of the case. This fee will be added to your account and will be collected on the next order placed with X-Ray Lady®.
Customers will be charged a $25 fee for personal checks returned due to insufficient funds or an invalid stop payment. In cases of fraud or forgery, we will legally pursue the matter in partnership with the financial institution(s) involved.
Orders for courses that result in a credit card chargeback or insufficient funds check return, can not be submitted for credit until the courses are sufficiently paid for and the situation resolved.
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Disclaimer: By joining this mailing list you will receive X-Ray Lady® information via e-mail. CE sales are promoted only via e-mail and our website. For periodic mailings of courses via your physical mailing address please click on the "Contact Us" tab and fill out your information on the form given.
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ASRT & FLDOH-BRC APPROVED
All X-Ray Lady® CE courses are ASRT approved for either category A or A+ CE Credits and approved by the State of Florida for either personal development (05) or technical (00) credit.