Have a question? Want to
order via phone? X-Ray Lady
staff is here to help!
Office hours are 9am-5pm EST
Monday through Friday

502-425-0651
6511 Glenridge Park Place Louisville, KY 40222

Privacy Policy

Updated December 10, 2019

As a leading provider of continuing education for medical imaging professionals, privacy and data protection is of utmost importance to X-Ray Lady. This privacy statement details X-Ray Lady’s policies dealing with the handling of personally identifiable information (“Personal Information”) submitted to or otherwise collected by X-Ray Lady’s website, social media channels, and/or via phone, fax, or email. X-Ray Lady will use and disclose personal information in accordance with the terms of this privacy statement.

X-Ray Lady is a limited liability company incorporated in the state of Kentucky in the United States of America and is subject to federal and state laws.

We may change this privacy policy or our terms of use at any time. We will notify you through a conspicuous means on our website and update our privacy policy or terms of use page. Ongoing usage of our website and/or products implies your expressed agreement and acceptance of any changes in our privacy policy or terms of use.

Personal Information We Collect
Personal information is information that can be used to identify an individual. We collect personal information at any time our services are used. The personal information collected includes information provided to us directly by individuals via phone, email, fax, or our website. The personal information described herein is necessary for the use of our services or purchases of our products. This information includes but is not limited to:

  • Name
  • Contact information (such as email, phone number, home or work mailing & shipping address)
  • License information (such as licensing body, license number, biennium dates, & expiration date)
  • Payment information

We collect other information such as:

  • IP address and information about the device used to access the services
  • What products are purchased and how
  • Information provided to us through means such as social media or when you contact us through our website

We also collect or compile other information about you such as courses you have completed with X-Ray Lady. We may share your completed course information upon request from your national or state licensing agency. We may use or share any other information with third parties for any lawful purpose.

How We Use Personal Information
We use your personal information to provide services to you or to fulfill your requests. The usage and disclosure of personal information includes but is not limited to:

  • Facilitate the processing of payment transactions
  • Ship or email purchased products
  • Respond to requests and inquiries
  • Provide support
  • Send administrative information, such as changes to our terms, conditions, and policies
  • Administer promotions
  • Facilitate social sharing functionality
  • Analyze and monitor product purchases and to make improvements
  • Help personalize our services
  • Communicate about X-Ray Lady services/products or those of our affiliates or other third parties
  • To make contact, directly or through a third party, to complete a survey or questionnaire
  • To communicate through a third party about X-Ray Lady offerings & promotions and about general company news and industry trends
  • Conduct data analysis and research, develop new products, identifying usage trends, determining the effectiveness of our promotions, and operating and expanding our business activities
  • Use of comments about courses on our website for advertising purposes with consent
  • Perform other activities with consent

How We Share Personal Information

  • As necessary to perform services and to complete payment transactions
  • With companies and vendors that help us to operate our business by providing services such as website hosting, eCommerce, credit card processing, online testing, data analysis, information technology, customer service, email delivery, and other services
  • With third parties that have contracted with X-Ray Lady to perform certain functions on our behalf
  • To comply with the law or other legal obligations such as responding to subpoenas or other requests from public and government agencies, including laws and other legal obligations outside a party’s country of residence
  • To protect our rights, operation or property, trademarks, or that of our users
  • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the terms and conditions of the services
  • To the ARRT®/ASRT® or state licensing agencies to verify the completion of the user’s courses with X-Ray Lady
  • With consent

Please note that information posted to public areas such as social media pages may be seen or shared by other visitors.

X-Ray Lady LLC and any of its employees or entities are not responsible for any other company or person’s misuse of personal information due to the sharing of personal information as outlined above.

How We Obtain Consent
Your consent for us to collect and use your personal information is given in the following ways:

  • Verbal or written
  • Use of our website, even if you do not purchase our products or submit information
  • By checking on our websites check out page that you agree to our terms and conditions

Revoking Your Consent
Customers can choose not to provide us personal information when you use our website or mobile applications or via phone, email, or fax. However, if the information request is not identified as optional and a user chooses to not provide required personal information, then the user may not be able to use the features of the website and we may be unable to fulfill certain requests.

Customers can opt-out of receiving promotional emails from X-Ray Lady by following the unsubscribe link in those email messages or by contacting our office.

Customers can opt-out of receiving direct mail advertising by contacting our office. Some of our mailing lists are purchased from third parties. Please note if you are licensed in multiple states or have a state and ARRT® license you may be on more than one mailing list. In order to be removed from all mailing lists in the future, you will need to provide information on all licenses that you have.

Accessing or Editing Personal Information
To control how we use your personal data or to make changes, update, or correct your personal information you may write, call, email, or fax us at the contact information below. We will use commercially reasonable efforts to remove your personal information from our systems. Please note, that consistent with local law, X-Ray Lady may retain personal information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements.

We purchase personal information from national and state licensing organizations for direct mail advertising. While we can make every effort to remove your information from our records, we recommend that you contact your licensing agency/ies to fully remove your name from rented mailing lists.

When you voluntarily disclose your personal information on our social media platforms, that information can be seen by others. Third parties can collect, correlate and use that information, which could result in unsolicited messages from other posters or third parties. Such activities are beyond our control.

X-Ray Lady
6511 Glenridge Park Place Suite 6
Louisville, KY 40222
Phone: 502-425-0651
Fax: 502-327-7921
Email: xrayladyce@gmail.com or our Contact Us Form

California Consumer Privacy Act of 2018
Effective January 1, 2020, if you reside in California, you have a right at any time to (1) request disclosure of your personal information that we have collected within the preceding year (no more than twice in a 12-month period) and (2) ask us to delete any of your non-required personal information. We will not discriminate against you because you exercised your rights under this policy.

You can contact us through any of the means listed in this privacy policy under “Accessing or Editing Personal Information.”

We do not share, sell, rent, or market your personal information to any other entity for any reason other than those already outlined in this privacy policy. Please refer to the sections “How We Use Personal Information” and “How We Share Personal Information.”

Use of Cookies
Our website uses cookies, a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Our website uses strictly necessary cookies that support the proper functioning of our website. The cookies are used, among other things, to improve website performance, to provide customized viewing options, to compile statistical reports on website activity, for fraud reduction or for security purposes. We also use cookies to recognize customers or a previous visitor of our website or to pre-populate website forms.

To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to http://www.allaboutcookies.org. Most web browsers are capable of disabling the use of cookies; however, if you disable these cookies, you might not be able to take full advantage of all of our website features.

Third Parties and Linked Services
X-Ray Lady LLC is not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including personal information disclosed to other organizations through or in connection with the services. X-Ray Lady LLC does not endorse any third-party links or advertising on our website. If you came to our website from another website, or if you choose to visit another website from our site, you should refer to that website’s privacy policy and practices.

X-Ray Lady LLC participates in the Amazon Services LLC Associate Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. If you click on one of these links we advise that you review their privacy policy and practices.

Security
X-Ray Lady LLC implements data security through physical, administrative, and technical policies and procedures. We restrict access to personal information to our authorized employees. Credit card information entered into our website or collected via phone, email, or fax is only stored long enough to process your payment. Our website is hosted by RevLocal and supports our use of WordPress, WooCommerce, and Authorize.net. Personal information that is entered into our website is stored on a secure server protected by a firewall with the exception of payment details.

We use Authorize.net for our online payment processor. X-Ray Lady LLC’s website, as well as Authorize.net, adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which supports credit card companies such as American Express, VISA, Mastercard, & Discover.

Retention Policy
We will retain any collected information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

Use of Services by Minors
The services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through the services.