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Office hours are 9am-5pm EST
Monday through Friday

(502) 425-0651
6511 Glenridge Park Place Louisville, KY 40222

X-Ray Lady Courses

Click on your question below to view the answer. If your question is not addressed or answered fully, please contact us.

  1. How do your homestudy courses work?
  2. How do your eBook courses work?
  3. How long does it take to receive my course materials?
  4. How do I submit my answer sheet and course evaluation?
  5. What is a passing score?
  6. What if I fail the test?
  7. Once I turn in my completed answer sheet, how long will it take to receive my certificate?
  8. I submitted my answers and haven’t gotten my certificate yet. Where is it?
  9. I lost my certificate, how do I get a replacement?
  10. Does the X-Ray Lady report my credit to the ARRT, ASRT, or my state radiation control agency?
  11. How long is the CE credit good for once I receive my certificate?
  12. Who approves/accepts X-Ray Lady courses?
  13. Are your courses approved for my state licensure?
  14. What is the difference between category A or A+?
  15. What happens if the course I bought is expired or about to expire?
  16. Do you buy back used books?
  17. I already have the book; can I order just the test?
  18. I’m going on vacation. Can I earn CE with X-Ray Lady while I travel?
  19. Does X-Ray Lady provide test prep materials or tutoring?


1.    How do your homestudy courses work?

Completing an X-Ray Lady homestudy course is easy, convenient, and can be done from the comfort of your own couch. Each course includes a reading reference and test. The test questions correspond with the reading and can be answered as you read through the text. All test questions conform to the standard multiple choice design required by the American Society of Radiologic Technologists (ASRT).

Once you complete your test, you must submit your answers for grading. Directions on how to submit are included in your course materials. Once you have successfully passed your test you will receive a certificate of completion.  The certificate is verification of receiving the CE credit and will be used in the process of renewing your x-ray license.

*Please note our office operates on Eastern Standard Time (EST).  ASRT/ARRT guidelines state that all license holders must submit completed CE within the CE provider’s time zone.  For example:  If your license expires on October 31st and you submit your completed test at 9pm Pacific Standard Time (PST) your certificate of completion will be dated November 1st because it was received at 12am EST in our office.


2.    How do your eBook courses work?

Ordering an eBook course is the fastest way to receive your reading material! Simply place your order over the phone or by selecting the desired course from our course catalog. If you order online, you will immediately receive an email containing links to download the PDF file of the reference, test questions, & answer sheet/evaluation. Your email will contain directions on how to best complete your course. We do not recommend printing the reference due to the amount of pages they contain. Phone orders placed before 4:30pm EST on business days (Monday-Friday) are processed and sent within the hour; phone orders for eBooks cannot be processed outside of business hours.

While it is not necessary to own an e-Reader (Nook, Kindle, iPad, etc.) to use an eBook, eBook courses require Adobe Reader which can be downloaded for free by clicking here. Most eBook courses are cheaper than the mail-order version and are not charged shipping and handling.

No refunds are given for eBook materials once the materials have been sent to you. Click here to view our refund and exchange policy.

3.    How long does it take to receive my course materials?

Consult “Shipping Information and Delivery” and “eBook Information and Delivery” on our “How to Order” page by clicking here.

4.    How do I submit my answer sheet and course evaluation?

There are several ways to submit your course answer sheet and evaluation to us:

  1. Mail: X-Ray Lady 6511 Glenridge Park Place, Ste. 6 Louisville, KY 40222
  2. Online: Click here for information on our Generic Online Answer Sheet or Interactive Testing Center.
  3. Fax:  Via 502-327-7921. Faxing is reserved for customers who are submitting within 2 weeks of their license expiration date.

Be sure to always retain a copy of your answer sheet for your records.

5.    What is a passing score?

A score of 75% or better is required to receive credit.

6.    What if I fail the test?

Don’t worry, this rarely happens. We will contact you personally if you fail a test. You will have two more chances to pass the test at no charge. The ARRT guidelines will only allow you 3 attempts at passing the test.  According to ARRT guidelines, if you must retake a test we can only tell you how many questions you missed.  We cannot give you the specific questions you missed or give you a copy of your failed test.  If you fail 3 times you must forfeit the credit and course and order something else.

7.    Once I turn in my completed answer sheet, how long will it take to receive my certificate?

Answer sheets are graded the same day they are received or the next business day and certificates are dated with the day they are received in our office. Once they have been graded a certificate will be emailed to you unless you request a mailed copy.  If you complete your test in our online testing center you will have immediate access to download your certificate upon successful completion of the test and accepting your score.

*Please note our office operates on Eastern Standard Time (EST).  ASRT/ARRT guidelines state that all license holders must submit completed CE within the CE provider’s time zone.  For example:  If your license expires on October 31st and you submit your completed test at 9pm Pacific Standard Time (PST) your certificate of completion will be dated November 1st because it was received at 12am EST in our office.

If you do not receive your certificate via email within 3-5 business days, please call our office for confirmation and tracking purposes. Mailed certificates are sent first class mail and may take 5-7 business days for delivery.

8.    I submitted my answers and haven’t gotten my certificate yet. Where is it?

You should receive your certificate within 3-5 days via email and 5-7 days via snail mail (only if you requested a mailed copy) after submitting your answer sheet for in-office grading. Please call or email our office immediately if you do not receive your certificate within this time frame or if you did not save/print your certificate.  If you completed your test in our online testing center your certificate is located in the testing center within your account and available to download immediately upon completion.  You are removed from the testing center within 24-72 hours after you complete your course so if you did not save or print your certificate within this time frame you will need to contact our office to receive another copy.

9.    I lost my certificate, how do I get a replacement?

You may order a replacement certificate here or by contacting our office. We have a $5 replacement fee for any certificate dated 90 days after the date of course completion.  If you need a replacement certificate because you never received the original or it is within the 90 day time frame please contact our office via phone or email so you are not charged for the replacement.

10.    Does X-Ray Lady report my credit to the ARRT, ASRT, or my state radiation control agency?

The ARRT and ASRT require the individual radiographer to report their own CE credits to them. The X-Ray Lady reports CE credits to Florida’s radiation control board as required by state regulations. All other state radiation control boards require the technician to self report.

A technologist registered with the ARRT is required to report their CE every 2 years by completing the ARRT renewal form. Copies of CE course certificates should not be sent to the ARRT unless requested. The ARRT continuously performs random audits for proof of CE on their license holders.  Please retain a copy of your certificates in case you are audited.  ASRT members have the option to submit their certificate copies for tracking in their CE record. The ASRT transfers ASRT approved CE credit for members directly to the ARRT. If you have completed a course that only has a state radiation agency approval the ASRT will not accept it for tracking.  The ARRT will accept state approved credit but it needs to be reported by the individual directly to the ARRT.  More information about the ASRT’s track and transfer option is available at ASRT.org.

11.  How long is the CE credit good for once I receive my certificate?

The CE credit awarded for successful completion of a course does not expire. The CE courses that you take to meet certification requirements for the ARRT and or state agencies must be taken during your biennium cycle. All CE credits must be earned by the last day of your biennium period. Courses taken before the start date of your biennium will not carry over or transfer to your next biennium period.

Each X-Ray Lady CE course has an approval start and end date. These dates are published on the front of each course. According to the ARRT, a course must be in approved status when you finish the course and receive your dated certificate. Credit cannot be given for expired courses.  If you have questions about your course expiration date or to inquire if a course approval has been extended please call our office.  For additional information about your biennium, go to the ARRT website or contact your state radiation control agency.

12.  Who approves/accepts X-Ray Lady CE Courses?

The X-Ray Lady’s courses have been evaluated and approved by the American Society of Radiologic Technologists (ASRT) for category A or A+ credit. Our courses are also approved by Florida’s radiation control board. The ARRT accepts ASRT and state board approved CE courses. For information about the approval status of a specific course, click on the course listing in the catalog or contact our office.

13.  Are your courses approved for my state licensure?

Most state radiation control agencies accept ASRT approved CE courses. For additional information about specific state CE requirements, we suggest that you contact your state agency.

14.  What is the difference between category A and A+?

Courses that are reviewed and approved by a RCEEM are awarded either Category A or Category A+ CE credit. Category A+ CE credit is awarded to activities that meet the content criteria for registered radiologic assistants (RRA). All other activities receive the Category A CE credit designation. An RRA must take only A+ credit. An RT or limited technologist can take either A or A+ credit. Activities awarded the Category A+ credit designations are not any more difficult than Category A CE activities. Rather, Category A+ CE activities are in topics related to one or more clinical activities performed by RRAs.

15.  What happens if the course I bought is expired/about to expire?

To receive CE credit for a course that is ASRT approved, you must complete the course by the expiration date listed on the cover page of the course and within the biennium you need the credit for. If in doubt, please call our office regarding the approval status of the course. Most of our courses do get re-approved every 2-3 years. If a course will not be re-approved we will contact you 30 days before the expiration date to remind you to complete your course for credit.

*Please note our office operates on Eastern Standard Time (EST).  ASRT/ARRT guidelines state that all license holders must submit completed CE within the CE provider’s time zone.  For example:  If your license expires on October 31st and you submit your completed test at 9pm Pacific Standard Time (PST) your certificate of completion will be dated November 1st because it was received at 12am EST in our office.

16.  Do you buy back used books?

No. If you send us your used materials after completion they will be discarded.

17.  I already have the book; can I order just the test?

Yes. We have a “test only” option for people who already have the book, or for CE materials for groups. Click here for information and how to place your order.

18.  I’m going on vacation. Can I earn CE with the X-Ray Lady while I travel?

Contact our office for details.

19.  Does X-Ray Lady provide test prep materials or tutoring?

Contact our office for details.